Human Resource Specialist II

Hayward, CA
Full Time
Experienced
JOB TITLE: Human Resource Specialist II
LOCATION: Hayward, CA- Hybrid
Type: Full-time

 

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

The Human Resource Specialist II is an integral part of the Human Resources Department at Horizon Services, Inc (HSI). This role will collaborate with staff members throughout the organization to co-create a positive employee experience. We are committed to providing excellent customer service to collaborate well in a fast-paced environment.
 

How can you make a difference in people’s lives?

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.
 

Accountabilities: (3-5) Providing Accurate Medicine Distribution

  • Customer Service: Provides professional and prompt support to staff and embraces diversity in all aspects.
  • Oversees Talent Acquisition: Collaborates with the HR team to create a talent pipeline for current and future key positions in the organization.
  • Oversees Talent Engagement: monitors and updates the on-boarding tools and processes overall background checks including live scans.
  • Assign benefits enrollment to new hires. (401k, stand-alone medical enrollments, Monitor new workers comp claims) with Assistance of the HR Manager.
  • Collaborate with HR team on leave administration.
  • Maintaining all staff files including employee relations.
  • Works with the Compliance team to maintain all new staff records.
  • Collaborates on Workers comp administration.
 

Responsibilities:

Customer Service
  • Responds to staff inquiries about policies, protocol, procedures, benefits, and programs promptly.
  • Employee relations, general internal customer service
  • Troubleshooting employee complaints
  • Use varied methods of communication to reach a diverse population to engage employees.

Talent Onboarding/Acquisition Support Hiring Activities:

  • Support hiring managers in all aspects of the hiring process.
  • Reviews all background testing done at WellnessMart for proper clearances.
  • Reviews DOJ site for all Livescan clearances and reviews with manager to receive clearance.
  • Oversee records management for personnel files, employment contracts, etc. Monitor the best practices and laws related to document management and ensure the company is complying.
  • Hosting recruitment events for prospective applicants across the agency

HR Administration:

  • Support HR database activities, benefits administration,
  • General administrative support to HR team and interface with employees, managers, and candidates.
  • Uploads reports to Streamline Verify monthly.
  • Ensure the program site posters (safety, HR, etc.) comply and are up to date.
  • Create business cards for staff.
  • Use good judgement to report escalated matters as needed.
  • Additional HR tasks as assigned.
 

Benefits

  • Conducts benefits enrollments, such as group health, dental and vision, life insurance, 401k, UI, COBRA etc.
  • Oversees benefit enrollment for other existing platforms.
 
SUCCESS COMPETENCIES FOR POSITION:
(Competencies required to effectively perform the job)		FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:
(Knowledge and skills required to effectively perform the job)
  • Collaboration - Builds partnerships and works collaboratively with others to meet shared objectives. Functioning effectively as a member of a professional team. Represents own interests while being fair to others and their areas. Partners with others to get work done. Gains trust and support of others. Understands and values the roles and responsibilities of other team members.
  • Ensures Accountability-Holds self accountable to meet commitments. Follows through on commitments in a timely manner. Acts with a clear sense of ownership. Takes personal responsibility for and learns from decisions, actions, and failures.
  • Interpersonal Communication - Establishes rapport quickly and delivers multi-mode communications that convey a clear understanding of the needs of different audiences: co- workers, managers, clients, clients families, care providers, etc. Adjusts to fit the audience and the message. Accepts responsibility for miscommunications or misunderstandings. Avoids escalated
arguments at work and seeks a positive
  • Collaborative and proactive problem solver.
  • Able to provide thoughtful customer service.
  • Understands cultural humility and enjoys working in a diverse environment.
  • Outstanding ability to follow-through with tasks.
  • Highly organized with excellent time management skills.
  • Strong attention to detail.
  • Excellent writing, grammar, and spelling skills.
  • Strong ability to perform scheduling, documentation, and coordination tasks.
  • Skilled in use of MS Office Suite and able to quickly learn new software.
  • Interest in training the Substance Use Disorder field.
Desired Skills and Knowledge:
  • Knowledge of healthcare, behavioral healthcare, and substance use disorder treatment systems.
 
resolution. Listens actively and effectively: seeks first to understand. Conveys information in a jargon-free, non-judgmental manner
  • Optimizes work processes-Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the
  • Problem-Solving-Uses a logical approach to address problems or manage the situation at hand by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
  • Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Sets objectives to align with broader program/organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Considers impact of plans on others and communicates proactively.
  • Values Differences and Cultural Awareness - Recognizes the value that different perspectives and cultures bring to an organization. Seeks to understand and adapt to different perspectives and cultures. Contributes to a work climate where differences are valued and supported. Applies others diverse experiences, styles, backgrounds, and perspectives to get results. Is sensitive to cultural norms, expectations, language preferences and ways of communicating. Is aware of own cultural biases and proactively seeks consultation from supervisor on
how to handle them.

QUALIFICATIONS: (education and work experience)
  • Education: AA in a related field or HR certification preferred. Combination of education and HR background considered.
  • Experience: 2-3 years in HR.
  • Skills: Excellent interpersonal and communication skills. Proficiency in MS Outlook, Word, Excel, ATS, and HRIS.

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.
    • 100% Medical and dental, Life and LTD for the employee and up to 50% for any dependents medical and dental coverage.
    • PTO and Holiday pay.
    • Retirement benefits after 6 months of service.
    • Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $67,000K-72,000k/annually depending on experience and qualifications. Available for a full-time position.
 

Horizon Services, Inc. is an Equal Opportunity Employer.

                                            https://www.horizonservices.org

 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*