EMT/Health Technician I

San Leandro, CA
Full Time
Cherry Hill Sobering
Entry Level
 
Sign-On Bonus for Bilingual Applicants: $2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 days, $500 after 150 days, and $500 after 210 days of employment)
The bilingual bonus applies to client-facing positions and will be awarded upon successful completion of the language test.
 
TITLE:Health Technician ICLASSIFICATION:Non-Exempt
REPORTS TO:Program ManagerPROGRAM OR DEPT:
POSITION TYPE:Reg FulltimeSHIFT:

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?
In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

JOB SUMMARY:

The Health Technician I is responsible for screening clients for potential medical and or mental health problems meeting 5150 criteria, withdrawal severity referring for definitive medical and or mental health care when appropriate. Provide medical and or mental health care within scope of practice. Monitor and document withdrawal symptoms and mental health symptoms.

PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES:

Accountabilities:
  • Service Delivery
  • Team Support
  • Quality Assurance
Responsibilities: Service Delivery:
  • Perform health screening for all potential clients.
  • Monitor vitals, medical triage, and assess clients' needs for sobering.
  • Maintain records of client's medication in logbook and EHR system (if applicable}.
  • Perform appropriate assessment which may include rapid risk intoxication assessment and vitals for every client entering the sobering center.
  • Document observations 30 min
  • Case notes every 6 hours (in EHR if applicable} which includes medications observation, case management, crisis interventions and discharge
  • Create a welcoming environment for participants.
  • Perform conflict resolution and de-escalation of hostile client.
  • Respond to crises, emergencies and other client needs in an appropriate and timely manner.
  • Provide Transportation as necessary and when requested.
Team Support:
  • Work collaboratively as part of the multi-disciplinary team at the Recovery Station.
  • Daily monitoring and maintenance of client files (EHR if applicable} for errors, corrections, and updating.
  • Participate in daily shift change and report health related concerns and alerts.
  • Collaborate with Lead Nurse Coordinator and or LVN to reduce excessive Emergency room visits for medication clearances.
  • Support in keeping a clean and safe environment.
Quality Assurance Support:
  • Daily monitoring and maintenance of client files (EHR if applicable} for errors, corrections, and updating.
  • Ensure all completed assessments are placed in file and or scanned and uploaded into the client chart daily.
  • Ensure all medication clearances and Emergency Room discharge paperwork is placed in file and or scanned and uploaded daily into the client chart.
  • Document all medical concerns and observations in client file (EHR if applicable} and give verbal report to Detox staff upon transferring a client to Detox from Sobering if applicable.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job
at any time.
SUCCESS COMPETENCIES FOR POSITION:
  • Client Focus - Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants.
  • Problem Solving - uses logic and methods to solve difficult problems with effective solutions and.looks beyond the obvious and doesn't stop at the first answer.
  • Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
  • Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly.

FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:
(knowledge and skills required to effectively perform the job}

Demonstrated
  • Strong computer skills, data input and monitoring.
  • Demonstrated confidence working with EHR systems if applicable. (Welligent}
  • Safeguard EHR privacy and confidentiality.
  • Experience with working with SUD and or MH clients in a residential setting.
  • Demonstrated ability to remain emotionally stable when faced with hostility or aggression.
  • Ability to time manage and prioritize.
  • Able to deliver quality care to diverse populations, cultures and clients with co-occurring disorders in a supportive manner.
QUALIFICATIONS: (education and work experience}
  • Certified Emergency Medical Technician EMT with the State of California
  • Basic academic knowledge and understanding of Substance Use Disorders and Mental Health
  • CPR/First Aid certified.
  • Must have a CA driver's license and good driving record in good standing


PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee successfully performing the essential functions of this job (i.e., travel, driving, lifting, etc.}.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. Note: Please use percent time spent in these requirements. Totals do not have to add to 100%.
Standing and Walking:50% requiredClose Vision and Sitting:30%
Talking and Hearing: (via phone/in person}75% requiredLifting (more than 20
lbs}:		10%
Travel10%Other:
 
Job-related physical abilities:Job-related behaviors:
  • Must be able to operate a computer keyboard and read computer displays.
  • Ability to maintain a positive attitude in a high stress environment.
  • Courteous, Friendly, while practicing Professional Boundaries.
  • Demonstrate eagerness to make a difference (motivated}.
  • Must be able to walk and sit for periods of time.
  • Ability to interface with staff members, clients, families, and other visitors and or professionals.
  • Ability to follow and provide written and verbal directions.
  • Ability to recognize stress factors and ways to reduce them.
 
  • Must be able to physically assist others in their efforts to exit the building in case an emergency 
  • Must be able to drive a 10-passenger van.
  • Ability to control emotions during times of conflict and high stress
  • Ability to work in stressful situations where information is needed in a short period of time.
  • Ability to function as a team member and cooperate with other staff and agencies.
  • Ability to work with diverse populations, cultures and people with co-occurring disorders, disabilities, and complex trauma.
  • Ability to accurately document verbal and written information received
  • Ability to maintain a welcoming and positive attitude while working.
  • Ability to be flexible to work with organizational and or program changes
  • Ability to respond to crises promptly and effectively.
 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part-time employees over 20 hours per week.

  • Generous contribution medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage. 
  • PTO and Holiday pay.
  • Retirement benefits after 6 months of service.
  • Training and CEU opportunities.
Salary:  $25.00 an hour depending on experience and qualifications. Available for a full-time position.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Horizon Services, Inc. is an Equal Opportunity Employer.

 

 
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